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Women of Finnin

Our mission at Finnin Ford and Finnin Kia is to create a positive and encouraging car buying experience for each and every customer we serve.  At Finnin Ford and Finnin Kia, we’re proud of our stellar team of women – powerful, ambitious, knowledgeable and professional.  These women help secure service and sales appointments, fulfill customer’s requests, and ensure success from start to finish.

Read on as we introduce a few of the Women of Finnin that set our dealership apart from the competition.

ALLISON PFOHL, SALES CONSULTANT

Hobbies:

  • Hiking
  • Reading
  • Spending time with her dogs exploring the great outdoors

Favorite food:

  • Ice cream

For the three and a half years, Allison has been survivin’ and thrivin’ as a successful sales consultant.  She knows humor and empathy go a long way in making every customer feel valued and heard.  She prides herself on making the car buying experience fun and painless and enjoys helping customers into vehicles they need with the greatest of ease.

How do women make a difference at Finnin?

“Many customers are surprised to see female consultants, but I’ve actually had customers come in from more than two hours away to deal with me specifically because I am a woman.  They know there’s a level of trust there that’s oftentimes hard to find,” Allison says.

“[Women of Finnin] …give the dealership less of a stereotypical feel.  Sales is a field many people are surprised to see females in.  We keep the place from falling apart! I especially love all the different departments represented– finance, office, sales, and even detail.”

 

HANNAH ECKLEY, BUSINESS MANAGER

Hobbies:

  • Cooking & experimenting with new recipes
  • Spending time outdoors
  • Hunting, fishing, 4-wheeling

Hidden Talent:

  • Shooting trap or bow

With three years’ prior experience in Sales, Hannah has been crushing it as Business Manager for the past 12 months. Aside from her day-to-day responsibilities in the office, Hannah’s special super power lies in the creative realm. Visitors to the dealership will no doubt notice the brightly colored price points on each vehicle in the showroom – all Hannah’s doing!  She knows a bit of flair goes a long way in securing those sales.  Customers prefer a dealership experience that is memorable and unique.  The Women of Finnin help to bring that unique customer service idea to life and make it a reality for visiting patrons.

How do women make a difference at Finnin?

“We make work fun and more relaxed, but also bring an element of added competition too toward our male counterparts. Customers recognize the power of the ‘Women of Finnin!’ Almost every customer comments on how many women we have here. A lot of them even say they feel more comfortable working with a woman,” Hannah states.

 

STACEY FREIHAGE, BUSINESS MANAGER

Hobbies:

  • Travelling
  • Reading

Favorite way to spend her free time:

  • With her three boys

Stacy’s dealership superpower is connecting with her customers, and for the past year and a half as Business Manager she’s had a multitude of awesome opportunities to do so. She prides herself on getting to know her customers, building lasting relationships with each and every one of them.  Those relationships are what encourages customer loyalty, trust, transparency, and ultimately is what improves the car buying experience all around.

How do women make a difference at Finnin?

“I believe the women at Finnin make a difference by giving the softer touch and finesse to things. The women here know how to juggle many roles and tasks which ultimately helps in the workforce.  I believe customers recognize ho many ladies work here and like how comfortable they feel when dealing with them,” says Stacey.

 

KERI GINTER, SALES CONSULTANT

Hobbies:

  • Socializing and being the life of any party!

Favorite person:

  • Her seven-year-old daughter, Lauren

Longtime notorious rockstar of the group, Keri has a whopping 19 years of experience with Finnin!  Besides being Finnin awesome, Keri’s dealership superpower is most definitely customer service.  As a sales consultant, she consistently goes above and beyond to make sure Finnin clients are taken care of throughout the entire car buying experience and long after.  After 19 years in the biz, she must be doing something right!

How do women make a difference at Finnin?

“How don’t we? We are everywhere! I think we help to make things a little more relaxed and less stressful. There is a definite ease. Customers most definitely recognize the power of the ‘Women of Finnin’, “ she says.

 

MOLLIE STECKLEIN, WARRANTY ADMINISTRATOR & SERVICE CUSTOMER CARE

Hobbies:

  • Crafting
  • Spending time with family and friends

Interesting fact:

  • In addition to her position with Finnin, Mollie also helps run a charity organization year-round

For nearly a year, Mollie has been writing claims and taking names as warranty administrator!  She ensures all warranty claims are processed correctly and promptly paid.  She also assists customers in various stages of the service and maintenance process: scheduling appointments, initiating customer follow-up, keeping customers informed of their vehicle status, etc.  Queen of multitasking, she uses her dealership superpower to complete tasks, maintain organizational systems, keep ahead of the curve, and help others stay on track.

How do women make a difference at Finnin?

“I think the women of Finnin make a difference by showing that this industry isn’t solely driven by men. The women here all hold very important roles and do so well at their particular role.  I definitely think we liven up the place and help make this a fun and exciting place to work!” Mollie states.

“Of course, the customers recognize the power of the ‘Women of Finnin’ here!  […]  Customers seem to remember when a female voice is on the other end of the phone, or when female is helping them out. I also believe that the women at Finnin have a way of connecting and communicating with the customer in a way that is unique and memorable.”

Stay tuned for many more in-depth team features as we celebrate the Women of Finnin!

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